Privacy Policy for Winshark Casino

Effective Date: 1 June 2026

Welcome to Winshark Casino. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services in Australia. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect various types of information in order to provide and improve our services, including:

Personal Identification Information: Name, date of birth, address, email address, phone number, and other information you provide when registering an account.
Verification Information: Documents to verify your identity and age, such as government-issued ID, to comply with legal and regulatory requirements.
Payment Information: Credit/debit card details, bank account information, or other payment data necessary to process deposits and withdrawals.
Usage Data: Information about how you use our website and services, including IP address, browser type, pages visited, and interaction with our platform.
Cookies and Tracking Technologies: Data collected through cookies and similar technologies to enhance your experience and for analytics purposes.

2. How We Use Your Information

We use your information for the following purposes:

To provide, operate, and maintain our services;
To verify your identity and age in compliance with Australian laws and regulations;
To process your transactions and manage your account;
To communicate with you, including sending account-related notifications, promotional offers, and updates;
To prevent fraud, money laundering, and other illegal activities;
To improve our website, services, and customer support;
To comply with legal obligations and requests from regulatory authorities;
To personalise your experience and deliver tailored content.

3. Disclosure of Your Information

We may share your personal information with:

Service providers and partners who assist us in operating our business, such as payment processors, identity verification services, and IT providers;
Regulatory and law enforcement authorities as required by law;
Affiliated companies within the Winshark group;
Other third parties with your consent or as necessary to protect our rights.

We ensure that any third parties with whom we share your data provide an adequate level of protection and comply with applicable privacy laws.

4. International Data Transfers

Your information may be transferred to, and processed in, countries outside of Australia. We take appropriate measures to ensure that your data is protected in accordance with this Privacy Policy and applicable laws, including the Australian Privacy Principles.

5. Security of Your Information

We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Under Australian privacy laws, you have certain rights regarding your personal information, including:

The right to access and obtain a copy of your personal data;
The right to request correction of inaccurate or incomplete information;
The right to request deletion of your personal data, subject to legal and regulatory requirements;
The right to object to or restrict certain processing of your data;
The right to withdraw consent at any time where processing is based on consent;
The right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been violated.

To exercise these rights, please contact us using the details below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyse usage, and deliver personalised content. You can control or disable cookies through your browser settings; however, this may affect the functionality of our website.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a person under 18, we will take steps to delete that information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Winshark Casino Privacy Team
Email: [email protected]
Phone: +61 2 1234 5678
Address: 123 Shark Street, Sydney, NSW 2000, Australia

Thank you for trusting Winshark Casino with your personal information. We are committed to protecting your privacy and providing a safe and enjoyable gaming experience.